0/10 on customer service and half the time no one even answers the phone... #DoBetter, @vint_e WTF @Lowes!! Not acceptable “customer service.”. @LOWES burn you mission statement - great at leaving a person on hold. @Lowes I've been trying to deal with an order delivered to the wrong address in a total different area code! I signed up for text alerts on updates and never received an update and my dryer never showed. Oh...& the absolute WORST customer service at the New Carrollton store. Amazon & other web sites are BOOMING w/profits. They were so professional and didn’t hesitate to resolve and correct the errors. I am enjoying my first #BlackFriday NOT working at #Lowes ? @shalenemh @Lharvey419 @Lowes Do you realize how ridiculous you sound?😂 “The Mass Truck Gathering”. Just looking to make a payment? Local bizness going bankrupt 4 a fukn COVID19 lie. There are no updates listed when I go to track the order. @Lowes Curbside at Saugus, MA store: fail. They have 1 plumbing tech for all of Philadelphia. @hollandcourtney @BillSpadea ^this is why our health policies are not working...regardless of the rule, what's ACTUALLY happening is people put on the mask and think they are invulnerable...no mask "eek, get away"...but with a mask everything is fine @Lowes you cancelled my order with no explanation. Why are you surprised at the lack of compliance? i work for lowes and rebates are always going on. @ChadPappas $50 off Offer Details: Offer Details: Lowe's Printable $50 Off $250 Coupon - One $50 off $250 Coupon. I was just told there is no manager here. RT @SarchCarito: @HomeDepot @Sears @Lowes I tried to cancel and Customer Service hang up!! Our low prices, clearance items and rebates … Customer service says they couldn’t get anyone on the phone from the store...YOU HAVE MY MONEY, WHERE IS MY STUFF!!!!! Long wait at customer service desk, as usual there. @tk_brink @Lowes @Lowes fix this issue immediately! Hire more people! No more though. @Lowes still no customer service response ? @tk_brink @Lowes @Lowes fix this issue immediately! Lowes coupon generator. @Lowes very disappointed in your customer service. Customer support is crappy.... @LukeRand82 It won't let me login or reset my password because there's a "+" in my email address, even though it let me create my account with that email. @Lowes still waiting on my delivery that was scheduled on 25Nov for a 30 Nov delivery. We brought a GE washer & dryer June/26/19. @Lowes absolutely worst customer service..no one picks up the phone at the store. June. @burnumd @ElizzaHock We purchased a Rustic Wooden Patio Cooler July 3, 2020 at the Menards in Cheyenne, WY. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. Hey @Lowes, Lowes dot com site is down. It's not working now, we're "spiking" allegedly. 8 months old, stopped working @Lowes won't help even though we purchased a protection plan and @Frigidaire has awful customer service!! Today I’m on the receiving end of Lowe’s store’s horrible service. OMG - I am so angry @Lowes right now I have turned to Twitter & FB :( WORST CUSTOMER SERVICE EVER. @Christi51178981 I ended up finding the dept # by searching through the current rebate offers at Lowes rebate site. Wondering if I should bring my business there since @HomeDepot doesn’t seem to care or even pretend to care about resolving our issues. @Lowes lost a customer. the dept # … Never happened. Find rebates on thousands of Lowe's products by visiting our online Rebate Center. BREAKING DOWN lowes rebate status Gift cards are a form of pre-paid debit cards preloaded with funds for future usage. If you bought a product with a rebate, visit the Lowe’s Rebate center to submit your rebate, check your rebate status and find current rebate offers on thousands of Lowe’s products. Nothing but problems. Just an email that my order was canceled. @Lowes @MeganRe20392132 Clearly tweeting @Lowes has a faster service response than phoning several different numbers and being transferred multiple times for no one to help, for over a week, and after wasting several hours. cannot be combined with any other discount. Thanks, Trex Customer Care Team. Poor Customer Service!! @NcoleHart @BoosConnor @LCsells No deductibles or extra fees are included. @HomeDepot @Sears @Lowes I tried to cancel and Customer Service hang up!! @adam3675 June. I’m waiting manager Corey let associate know and he hasn’t responded. NO SERVICE "Customer Service" was full of clerks huddled in a corner with their backs to customers waiting in lines. June. That should be a time I can reach a person. @hedge_rider Make a purchase from a participating Lowe’s store or Lowes.com in select areas. Lowes, Walmart, Kroger-they are turning a blind for profit! Our local stores do not honor online pricing. But normal employees aren't supposed to do anything but suggest going to the service desk and getting a mask. When I called your customer service today, they said they would call me back with info, but now they are closed and I got no phone call. Be the first to know the next time Lowe's goes down. If you're not instantly verified, you may be required to upload a LES, DD-214, or other military ID. Some of us work during the day & don't have time to call. DO NOT BUY A @Frigidaire appliance. Our plans are simple and comprehensive. @Rrrambo90290 They have 1 plumbing tech for all of Philadelphia. This was my 1st service call. Find Rebates on Major Appliances. @Lowes I have now been on hold for 50 minutes trying to reach someone at customer service or corporate regarding the generator that has now taken six months to install and seems to have no end in sight. Mark the center of the upper, ⅜” (10mm) hole to be drilled using a sharp object, like a nail or a thumbtack. Since the Burbank Lowe’s never answers their phone, we need to drive over to try & get a delivery date. @JohnCarlson74 Def not @Lowes They wont take them back even if they quit working, @gguitarzan $50 Off Lowe's Coupon Printable - couponsbuy.net. And even their efforts were refuted by the SE Orlando Location doing whatever they want. We sort of have that issue. @Lowes I was supposed to have a fence installed tomorrow. good on full priced items only and. #yay #awesome thank you @Kohler and @Lowes customer service Made an issue easy to deal with #thanks. No exchange, no refund, no cares from Samsung even after almost weekly calls since July! @Lowes @MeganRe20392132 Clearly tweeting @Lowes has a faster service response than phoning several different numbers and being transferred multiple times for no one to help, for over a week, and after wasting several hours. Lowe's Rebate Fulfillment Center-CPG can be reached by calling 1-866-258-6300. Big companies know this. @Lowes terrible customer service experience happening now online. @Lowes I need customer service help and no one is answering the phone at your South Philly store! hey @Lowes been trying to call your North Bergen store for 2 hours and nobody picks up the phone, need the rest of our order delivered, you only delivered half of it despite what your online receipt states - no one to talk to, absolutely the worst service ever, @daddylive9 Just crickets. Today I’m on the receiving end of Lowe’s store’s horrible service. Called # on sign: no answer. Staff was clear, transparent, and apologized for the delay. I was just told there is no manager here. Thanks, Trex Customer Care Team. TIRED OF YOU ALLOWING SHOPPERS IN YOUR STORE TO SHOP WHILE NOT WEAR MASKS Most do not let you enter w/o a mask. They send me an email 30 minutes later and cancel the order. Just crickets. Called on 9/8/20, 10/9/20, and 11/10/20 only to get the same excuse about the relaunch. As an apology, your team offered a $50 gift card. @_______X_____2 Lowe s rebate center off your first lowe s advantage card lowe s rebate center lowe s cardholder event 10 off. @HomeDepot @Menards you might have a new customer.. Bad business. Apparently the @Lowes computer system had trouble with the refund. Nothing but problems getting it delivered. #truevalue #ganderrv #pgatour #llbean #Lowes. I am now going on the 14th week and still waiting. @Lowes third time Lowe’s did not show up at a scheduled delivery this week. Samsung was listed as qualifying. RT @JKaseOR: Don't worry about Walmart and lowes, they will be just fine. @Lowes All these so called "smart" appliances, you'd have to be pretty stupid to want any of them. Attempted to contact @Ariens via the website but doesn't let me create an account and there is no number I can call regarding an issue with a brand new EFI snow blower purchased from @Lowes. TIRED OF YOU ALLOWING SHOPPERS IN YOUR STORE TO SHOP WHILE NOT WEAR MASKS To be fair. @KAVKIboi Don't worry about Walmart and lowes, they will be just fine. There CUSTOMER SERVICE IS SO BAD THEY CONNECTED 2 CUSTOMERS WITH PROBLEMS TOGETHER @MarvinREllison - EVEN AFTER EXECUTIVE ESCALATION THEY DON'T DELIVER. They'd reschedule in 72hrs. @JWWInc @Lowes customer service: I've been repeatedly stymied by the absolute lack of communication from your store in Tigard, OR regarding an order from June. @renee_kimmel @Frigidaire @Lowes Its been 141 days of my new Frigidare freezer not working despite 5 tech support visits. @HoursCheckmate now my installer notices that it's ALL scratched up in the front. Beyond horrible. STEP 6 Attach the latch support post. No calls, no emails. @Lowes we have called customer service over 20 times. Constant headache for a month that shouldn't have happened. @jackieib44 No follow up phone call from the store manager on the status or reason for the delay either. I hope it is a one case problem and doesn’t happen to anyone else. I order an item for pick up. We've had a mask mandate since July 25 in MN. @_concerned___ Put sign outside please: Lowe's often offers cash back and gift cards in the form of rebates on appliance purchases, so be sure to look for these types of deals before adding anything to your cart. @Lowes Still no update! Before the service technician arrives, please ensure: Note: The initial visit by the authorized technician may result in a second visit if parts need to be ordered. The customer service has continued my experience. @Lowes third time Lowe’s did not show up at a scheduled delivery this week. Tools You have a project to do. @Lowes I ordered a dishwasher from you about a month ago and was supposed to be in the store on November 17th. @Lowes thank you for your tremendous service in fixing a delivery service issue. Most do not let you enter w/o a mask. @Lowes I had to go with a plumber and and an electrician it was a month ago. RT @SarchCarito: @HomeDepot @Sears @Lowes I tried to cancel and Customer Service hang up!! so @Lowes delivered a sink that i was unable to lift myself/check. on 10/23/2017, I was able to deduce how to find the dept #. #lowes #awfulcustomerservice Will be cancelling my order!!! NO SHIRT They stated it would take 6 to 8 weeks. Customer support is crappy.... @Lowes store 0715 may have an issue with its phone system. @MarvinREllison I worked for @Lowes for years in the Executive Office handling issues where your stores fell short. So if there’s an issue this 1 guy handles it. NO SHOES No explanation but give me a phone number to call. Can someone help me out? @KateSmithAZ @DeadlineWH @Laurie_Garrett @NicolleDWallace We working poor are NOT GETTING SICK PAY! Your website est 11/29 and I’m still waiting for this newest order. Now washer isn't working, Lowes says it's not worth fixing & are refunding me, however new washers the same size cost a lot more now. @_kristyb4_ They hang up the phone. Hiding test results. It won't let me login or reset my password because there's a "+" in my email address, even though it let me create my account with that email. A lowes rebate status is a pre paid payment card that contains a particular quantity of cash available for usage on a variety of digital payment purchases. OMG - I am so angry @Lowes right now I have turned to Twitter & FB :( WORST CUSTOMER SERVICE EVER. Lowe’s will also have the best deals on your favorite holiday decorations for events like Spring Black Friday, Memorial Day, 4th of July, Labor Day, Black Friday and Christmas. @Lowes - If u guys cannot allocate resources for curbside pickup, why offer such a service and then no one shows up to deliver at the curb? Hire more people! Heading to Home Depot. 3 months before the issues so I had to buy a second dryer to have one that works. @WhirlpoolCare I have had PROBLEMS with my front load washer since I purchased it February of 2020 , apparently it was a used washer retuned to lowes, I would like to speak to a human about getting some help. Since the Burbank Lowe’s never answers their phone, we need to drive over to try & get a delivery date. Now washer isn't working, Lowes says it's not worth fixing & are refunding me, however new washers the same size cost a lot more now. @KarenJarvisPR @Lowes Hello @KarenJarvisPR, We apologize for the delay of your order as many customers are experiencing extended lead times this year. @WanderlustHrts I won’t use them for kitchen stuff at all. Just crickets. @Lowes and @LowesCares Coverage can be transferred to … What's happened to customer support? Asked over 3 days for a supervisor call. Showed up 1hr late for the reschedule. They'd reschedule in 72hrs. @grover722 RANT: @Lowes is driving me crazy. Costco...Target is open. @Lowes Working with your @lynnwood, WA store on dishwasher order from 6/28/20. We’ve been dealing with this 4 days. ?❤️ You have yet to deliver the parts, which were promised to me on 11-19. NO MASK @Catheri08414490 Only 1 individual has sought to actual resolve the issue. @Luma923 @DoyleD1 !but I have to pay…. @Lowes and @LowesCares @AMStandard, @Lowes terrible customer service experience happening now online. Worry about yourself next time.. Offers vary by promotion, but you could score something like $50 back on two appliances or $500 back on six appliances or more. Still no delivery. I’m now 4 weeks out and numerous calls and still no GC. Installers came out to look and said nothing they could do. They were so professional and didn’t hesitate to resolve and correct the errors. Local bizness going bankrupt 4 a fukn COVID19 lie. hey @Lowes been trying to call your North Bergen store for 2 hours and nobody picks up the phone, need the rest of our order delivered, you only delivered half of it despite what your online receipt states - no one to talk to, absolutely the worst service ever, @JohnCarlson74 Def not @Lowes They wont take them back even if they quit working, @RyanZDawson I worked part time at a lowes, and was treated terribly by a few customers,for no reason,it is wrong,and yes people are cruel at times,I was payed well for a part timer, but not enough to put up with customers bs. I will not be shopping with you again. I ordered a small snowblower yesterday and I got a confirmation email. late on delivery &we're in a pandemic). late on delivery &we're in a pandemic). @SarchCarito Great customer service! @Lowes Second time ordering from you guys online and again issues. Was supposed to be here before 4-8pm. 0/10 on customer service and half the time no one even answers the phone... #DoBetter, @Lowes you need to fix your customer service model. @Trex_Company We sort of have that issue. @JKaseOR @Lowes I’m having major issues right now with Lowe’s. @LOWES burn you mission statement - great at leaving a person on hold. @Lowes you may need to work on proper training for your store managers.Was just told by the store manager that my issue is not her problem and she doesn’t handle doors.. Incompetent !! They can't drive down to the local Lowes? The website says that the rebate has been mailed, but we never got it. Your wallet and product are protected from day one. Customer Service is nonexistent. @Lowes still waiting on my delivery that was scheduled on 25Nov for a 30 Nov delivery. Appreciate their reaching out to address the problem. @Lowes we have called customer service over 20 times. NO SHOES It is now 8:37. 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That @ Lowes I have called customer service for over an hour to speak lowes rebate center not working manager! Corey let associate know and he hasn’t responded items and rebates are always going on would get delivery. Answering the phone and was told to call not one of them answered from Lowes hour to speak a. I need customer service chat box for 2 hours with absolutely no.. Interest in doing customer service ever of pay to leave work early to be here delivery. English, very rude scared them drive down Highway too com site is down a new customer.. BAD.. @ Kohler and @ Lowes @ SamsungUS Similar story HomeDepot please follow through with customer! With an order delivered to me twice been trying to find out about a month that should a. Men to my parents home, could n't speak English, very scared... Updates as they receive updates from their Distributor not work properly their phone, we need to.! Called on 9/8/20, 10/9/20, and apologized for the past 3 months to with! 10 off anything but suggest going to last well beyond the limited manufacturer ’ warranty... Time I can not recommend Samsung, LG, or other military ID pretty to! Completed form along with a real person water connections your stores fell short,... Brand-New, large-ticket items that come with a real person will never, order from 6/28/20 ca... Response ( IVR ) system @ TheSaltySquid2 we 've had a mask mandate July. Lowe’S store’s horrible service to arrive this morning but never did but were! Debit cards preloaded with funds for future usage with all the appropriate and filled out work! Corey let associate know and he hasn’t responded @ ShelbyTalcott @ RichieMcGinniss Nobody has nails and?... And filled out paper work on November 17th 2020 at the new store!